Personal data

Personal Data Controller:

Vetee.ai s.r.o.
Boudníkova 2538/13, 180 00 Prague 8

ID No.: 19961685
Company registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 394694

(hereinafter also referred to as the "Controller")


I. Important Definitions

The Controller is the operator of the websites Vetee.pet, uVeterinare.ai, Vetee.ai, and the mobile application, as well as online services connected to this website and pages within social networks (specifically Facebook and Instagram), or other projects on the internet (hereinafter referred to as the "Services"). When operating the Services, the Controller processes personal data.

Personal data are identifiers that the user, as the data subject, has provided to the Controller, and which, on their own or in conjunction with other identifiers, are capable of identifying a specific user (natural person).

For the purposes of these Policy, the Data Subject is the user – a natural person whose data is processed by the Controller during the operation of the Services.

Processing of personal data means any operation or set of operations which is performed on personal data systematically. This includes, in particular, collection, organization, structuring, storage, retrieval, use, alignment, and sorting in databases, restriction, and others. The processing of personal data by the Controller is carried out in accordance with applicable personal data protection legislation, specifically Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (hereinafter "GDPR") and Act No. 110/2019 Coll., on the processing of personal data.

A Processor is a person (natural or legal) who has been authorized by the Controller to process personal data for the purposes specified by the Controller.

Special categories of data are personal data that reveal, for example, the health status of data subjects, as well as details about racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a natural person's sex life or sexual orientation.

II. Purpose and Method of Personal Data Processing
  1. The purpose of processing personal data is the use of the Services provided by the Controller. The legal basis for processing personal data is then the concluded contract, order, consent granted by the data subjects, or legitimate interest.

  2. The Controller sends email newsletters only based on a granted specific consent or fulfillment of conditions within the meaning of Act No. 480/2004 Coll., on certain information society services, to send email messages (newsletters).

  3. The Controller processes personal data to the extent they were provided by the users and only for the purposes stated above (purchase of Services / conclusion of contract or other use of the Services and sending information in the form of email newsletters).

  4. The Controller processes personal data by performing, in particular, the following actions and operations: saving them in the user database, modifying them in case users request completion or modification, searching them within its database, sorting them according to individual criteria, and disposing of them after the expiration of the above-mentioned processing period or after the revocation of consent by data subjects.

  5. The special category of data is processed by the Controller only on the basis that the data subject themselves voluntarily communicates such data to the Controller within the scope of using the services; the Data Controller does not request such data from the user in advance and has no first or any other interest in processing them. The provision of such data is always up to the decision of the data subjects, and the services of the Controller are not designed in a way that requires data subjects to disclose special categories of data within them.

III. Retention Period of Personal Data

The Controller retains the provided personal data for the following periods:

During the duration of the contractual relationship and for the following 5 years after its termination (due to potential warranty claims or other claims of the contracting parties).

For a period of 5 years from the last use of the service by the user.

Or until the withdrawal of consent or a similar action by the user that revokes the possibility of their personal data being processed by the Controller.

IV. Rights of Data Subjects

The Controller guarantees data subjects the following rights in connection with the processing of personal data, which are based on the GDPR regulation:

  1. Data subjects have the right to access their personal data. Furthermore, they have the right to rectification and/or completion or erasure, or they can request restrictions on the processing of their personal data, as well as the right not to be subject to automated individual decision-making (including profiling).

  2. Data subjects have the right to object to the processing of their personal data.

  3. Data subjects have the right to data portability in a structured, commonly used, and machine-readable format.

  4. Data subjects are entitled to withdraw consent to the processing of personal data at any time. To withdraw consent to the processing of personal data, write from your email address to the email of the personal data controller: osobniudaje@vetee.ai.

  5. Data subjects are entitled to file a complaint with the supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz), located at Pplk. Sochora 27, 170 00 Prague 7, email posta@uoou.cz, data box qkbaa2n.

V. Information about Cookies
  1. The Controller uses cookies or similar technologies when using the website. Cookies are small files that serve to store and receive identifiers and other information about the devices of users from which they access the Controller's website.

  2. The Controller uses basic (necessary) technical, analytical, and marketing cookies. Technical cookies help when viewing the pages and, if applicable, when registering for the Controller's Services. The Controller uses analytical cookies to analyze data to improve the functioning of the Controller's Services. Marketing cookies serve to track website users' preferences in order to target advertising. The Controller uses analytical and marketing cookies in cooperation with third-party tools and uses them only based on prior consent from users.

  3. The user is entitled to reject the use of cookies in their internet browser settings, or to set the use of only some cookies; there is a special tool for managing cookies within the website for this purpose...).

VI. Final Provisions
  1. In the event that the Controller uses processors for its activities, it undertakes to entrust them with the protection of personal data to the same extent as is guaranteed to data subjects under this policy. The Controller informs data subjects that part of its services is operated and content is provided through the Facebook and Instagram platforms, which set their own rules for personal data processing.

  2. The Controller does not transfer personal data outside the EU countries in the course of its activities.

  3. The Controller reserves the right to modify these rules in the event of changes on the part of the Controller or legal regulations in this area.

  4. This Privacy Policy is effective as of January 1, 2024.

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Praha 8

ID: 19961685


info@vetee.ai


Data Box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please

submit your question in the Vetee discussion board. For other topics

use the following contacts.

Customer Service

602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

602 220 424

‬obchod@vetee.ai


Communication with Doctors

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realized with the financial support of the Technology Incubation program.

Project Title: uVeterináře.ai - Pet Ecosystem. Registration Number: 2401000029

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Praha 8

ID: 19961685


info@vetee.ai


Data Box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please

submit your question in the Vetee discussion board. For other topics

use the following contacts.

Customer Service

602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

602 220 424

‬obchod@vetee.ai


Communication with Doctors

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realized with the financial support of the Technology Incubation program.

Project Title: uVeterináře.ai - Pet Ecosystem. Registration Number: 2401000029

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Praha 8

ID: 19961685


info@vetee.ai


Data Box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please

submit your question in the Vetee discussion board. For other topics

use the following contacts.

Customer Service

602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

602 220 424

‬obchod@vetee.ai


Communication with Doctors

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realized with the financial support of the Technology Incubation program.

Project Title: uVeterináře.ai - Pet Ecosystem. Registration Number: 2401000029