Personal data

Personal data controller:

Vetee.ai s.r.o.
Boudníkova 2538/13, 180 00 Prague 8

Company ID (IČ): 19961685
Company registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 394694

(hereinafter also referred to as the "Controller")


I. Important terms

The Controller is the operator of the websites Vetee.pet, uVeterinare.ai, Vetee.ai and the mobile application, as well as online services and social media pages associated with this website (specifically Facebook and Instagram), and potentially other internet projects (hereinafter referred to as the "Services"). When operating the Services, the Controller processes personal data.

Personal data are identifiers that the user as the data subject has disclosed to the Controller and which, independently or in connection with other identifiers, are capable of identifying a specific user (natural person).

For the purposes of this Policy, the Data Subject is the user – a natural person whose data is processed by the Controller during the operation of the Services.

Processing of personal data means an individual act or set of acts systematically occurring when handling personal data. This includes in particular its collection, organisation, storage, retrieval, use, sorting and classifying in databases, blocking, and more. Processing of personal data by the Controller is carried out in accordance with applicable personal data protection legislation, specifically pursuant to Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (hereinafter the "GDPR") and Act No. 110/2019 Coll., on the processing of personal data.

A Processor is a person (natural or legal) whom the Controller has authorised to process personal data for the purposes specified by the Controller.

Special categories of data are personal data revealing, for example, the health status of data subjects, as well as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a natural person's sex life or sexual orientation.

II. Purpose and method of processing personal data
  1. The purpose of processing personal data is the use of the Services provided by the Controller. The legal basis for processing personal data is then the concluded contract, order, consent granted by the data subjects, or legitimate interest.

  2. The Controller sends email newsletters only on the basis of granted specific consent or the fulfilment of conditions within the meaning of Act No. 480/2004 Coll., on certain information society services, for sending email messages (newsletters).

  3. The Controller processes personal data to the extent to which it was provided by the user and only for the purposes stated above (purchase of Services / conclusion of a contract or further use of Services and sending information in the form of email newsletters).

  4. The Controller processes personal data by performing in particular the following actions and operations: storing them in the user database, modifying them in the event that users request additions or modifications, searching for them within its database, sorting them according to individual criteria, and disposing of them after the expiry of the processing period specified above or after the withdrawal of consent by the data subjects.

  5. Special categories of data are processed by the Controller only on the basis that the data subject voluntarily provides such data to the Controller within the scope of using the services; the Controller does not request such data from the user in advance and has no primary or any other interest in processing them. The disclosure of such data always depends on the decision of the data subjects, and the Controller's services are not designed for data subjects to disclose special categories of data within them.

III. Retention period of personal data

The Controller retains the disclosed personal data for the following period:

In the case of an ongoing contractual relationship, for the duration of this relationship and the following 5 years after its termination (due to possible complaints or other claims of the contracting parties).

For a period of 5 years from the last use of the service by the user.

Or until the withdrawal of consent or a similar action by the user revoking the possibility of processing their personal data by the Controller.

IV. Rights of data subjects

In connection with the processing of personal data, the Controller guarantees data subjects the following rights, which are based on the GDPR:

  1. Data subjects have the right to access their personal data. Furthermore, they have the right to their rectification and/or completion or erasure, or they may request restriction of the processing of their personal data, as well as the right not to be subject to automated individual decision-making (including profiling).

  2. Data subjects have the right to object to the processing of their personal data.

  3. Data subjects have the right to data portability in a structured, commonly used and machine-readable format.

  4. Data subjects are entitled to withdraw consent to the processing of personal data at any time. To withdraw consent to the processing of personal data, write from your email address to the email of the personal data controller: osobniudaje@vetee.ai.

  5. Data subjects are entitled to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz), based at Pplk. Sochora 27, 170 00 Prague 7, email posta@uoou.cz, data box qkbaa2n.

V. Information about cookies
  1. The Controller uses cookies or similar technologies when the website is used. Cookies are small content files used to store and receive identifiers and other information about the devices of users from which they access the Controller's website.

  2. The Controller uses basic (necessary) technical, analytical, and marketing cookies. Technical cookies help when viewing pages and potentially when registering for the Controller's Services. The Controller uses analytical cookies to analyze data in order to improve the functioning of the Controller's Services. Marketing cookies are used to track the preferences of website users for the purpose of ad targeting. The Controller uses analytical and marketing cookies in cooperation with third-party tools and uses them only on the basis of prior consent from users.

  3. The user is entitled to refuse the use of cookies in their internet browser settings, or to set the use of only certain cookies, for which a special tool for managing cookies within the website serves ...).

VI. Final provisions
  1. In the event that the Controller uses processors for its activities, it undertakes to entrust them with the protection of personal data in the same manner as guaranteed to data subjects under this policy. The Controller alerts data subjects that it operates part of its services and provides content through the Facebook and Instagram platforms, which establish their own rules for the processing of personal data.

  2. The Controller does not transfer personal data outside EU countries during its activities.

  3. The Controller reserves the right to change these policies in the event of changes on the part of the Controller or legislative changes in this area.

  4. This Privacy Policy is effective from 1 January 2024.

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Prague 8

Company ID: 19961685


info@vetee.ai


Data box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please

submit your question in the Vetee discussion forum. For other topics

use the following contacts.

Customer Service

+420 602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

+420 602 220 424

‬obchod@vetee.ai


Communication with Veterinarians

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realised with the financial support of the Technology Incubation programme.

Project title: uVeterináře.ai - ecosystem for pets. Registration number: 2401000029

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Prague 8

Company ID: 19961685


info@vetee.ai


Data box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please

submit your question in the Vetee discussion forum. For other topics

use the following contacts.

Customer Service

+420 602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

+420 602 220 424

‬obchod@vetee.ai


Communication with Veterinarians

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realised with the financial support of the Technology Incubation programme.

Project title: uVeterináře.ai - ecosystem for pets. Registration number: 2401000029

Vetee.ai s.r.o.


Boudníkova 2538/13

180 00 Prague 8

Company ID: 19961685


info@vetee.ai


Data box: xx3rwm9


Bank account, Komerční banka:

131-1966120267/0100 (CZK)

131-3671870297/0100 (EUR)

CONTACT


If you have a question about the health of your pets, please submit your question in the Vetee advice section.

For other topics, please use the following contacts.

Customer Helpline

602 180 886

podpora@vetee.ai


Sales Department

Tereza Moravcová

602 220 424

‬obchod@vetee.ai


Communication with Veterinarians

MVDr. Hana Adamčíková

klinika@vetee.ai


This project is realised with the financial support of the Technology Incubation programme.

Project title: uVeterináře.ai - ecosystem for pets. Registration number: 2401000029